Privacy Policy
Larry's Giant Subs and its affiliates respect
your privacy and are committed to protecting it. We recognize
the increased importance of electronic commerce and the
growth of the Internet as a part of everyday business
transactions. That's why we maintain strict internal policies
concerning your privacy. Larry's Giant Subs provides this Privacy Statement
to inform you of our Privacy Policy and practices and
of the choices you can make about the way your information
is collected online and how that information is used. Questions
regarding this statement should be directed to privacy@larryssubs.com. We've
structured our Web Site so that, in general, you can visit
Larry's Giant Subs on the Web without identifying yourself or revealing
any personal information. However,
Larry's Giant Subs may ask you to register and provide information that
personally identifies you, including when you register
as a customer or purchase a product/service from Larry's Giant Subs,
download white papers, subscribe to email newsletters,
or respond to a marketing campaign. The information gathered
is used to enhance the user experience on our site and
to identify frequent visitors. We make
this Privacy Policy notice readily available on our home
page and at the bottom of every Larry's Giant Subs Web page. Some
Larry's Giant Subs Web pages may be P3P-enabled, which allows
you additional control over your personal information.
Table
of Contents
1. Sites covered by this privacy statement
2. Types of information we collect
3. Children's privacy
4. How we use your information
5. Who we share your information with
6. Your choices
7. Your privacy preferences and opting out
8. Your information and third-party companies
9. Access to and accuracy of your information
10. Keeping your information secure
11. Changes to this Statement
12. Contacting us How Larry's Giant Subs
uses cookies and Web beacons on Larry's Giant Subs and in related web
sites:
- Cookies. Larry's Giant Subs uses software tags called
"cookies" to identify customers when they visit
our site. Among other things Cookies help us identify returning
users so that we don't ask them to register with every visit.
They help us understand your buying preferences and customize
our service to your needs. By understanding which areas
of the site you visit, cookies allow us to present information,
products and specials that are of personal interest.
- Web beacons
1. Sites covered by this Privacy Statement
LarrysSubs.com
2. Types of information we collect
We may collect information from the following sources:
- Applications, questionnaires and other forms you submit,
such as your name, address and date of birth
- Web-based tools when you visit our Web sites, such as "cookies"
We may disclose the information described above to:
- Companies in our corporate group
This
Privacy Statement covers personal information, non-personal
data collection and aggregate reporting.
Personal
information
Personal information is information that is associated with
your name or personal identity. Larry's Giant Subs uses personal information
to understand better your needs and interests and to provide
you with better service. Once you choose to provide us with
personal information, it will be used only to support your
customer relationship with Larry's Giant Subs. Larry's Giant Subs will not sell, rent
or lease your personal information to others.On some
Larry's Giant Subs Web Sites, you can access products or services, request
information, subscribe to marketing or support materials,
register yourself or your Larry's Giant Subs products, or apply for a
job at Larry's Giant Subs. The types of personal information you provide
to us on these pages may include name, address, phone number,
email address, user IDs and passwords, billing and transaction
information, credit card information, contact preferences,
educational and employment background, and job interest
data. To
personalize our Web Sites, services or communications
and improve our products and services, we may also ask
you to provide us with information regarding your personal
or professional interests, demographics, and experiences
with our products or services. Providing this additional
information is optional.
Non-personal
information
Non-personal
information is data about usage and service operation that
is not associated with a specific personal identity.
Larry's Giant Subs collects and analyzes non-personal information to
evaluate how visitors use the Larry's Giant Subs Web Sites. Non-personal
data we collect may include the pages visited on the Larry's Giant Subs
Web Sites, unique URLs1 visited within Larry's Giant Subs,
browser type and IP2 address. Most non-personal
data is collected via cookies or other analysis technologies.
Larry's Giant Subs Web pages use cookies, Web beacons and other technologies
for data analysis and personalization services. Larry's Giant Subs also
places ads on other Web Sites that may use cookies. We
have safeguards to keep information confidential and secure:
- We have up-to-date physical safeguards, such as secure areas
in buildings; electronic safeguards, such as passwords and
encryption; and procedural safeguards, such as customer
authentication procedures to prevent ID theft.
- We restrict access to information about you to only those
employees who need to know that information to provide products
or services to you.
- We train our employees on these security procedures, and
we conduct regular audits to check on compliance with the
procedures.
3.
Children's privacy
Larry's Giant Subs is
committed to protecting the privacy needs of children and
we encourage parents and guardians to take an active role
in their children's online activities and interests. Larry's Giant Subs
does not knowingly collect information from children under
the age of 13 and Larry's Giant Subs does not target its Web Sites to children
under 13.
4.
How we use your information
Larry's Giant Subs
uses your personal information to provide you with services
and to help us better understand your needs and interests.
Specifically, we use your information to help you complete
a application or order, to communicate with you, to provide
service and support, to update you on services and benefits,
to personalize promotional offers and to personalize some
Larry's Giant Subs Web Sites. Occasionally we may also use your information
to contact you for market research regarding Larry's Giant Subs products
or services. We will give you the opportunity to choose
your privacy preferences regarding such communications
(see section 7, "Your privacy preferences and opting out"). Credit
card information is used only for payment processing and fraud
prevention. When you provide us with a credit card number
(and other sensitive information), Larry's Giant Subs will take commercially
reasonable steps to protect this information through a secure
connection with your web browser. Credit card numbers are
only used for payment processing and are not retained for
marketing purposes.Sensitive
personal information is collected only to facilitate our
financial service providers' credit decisions and will be
shared with them only with your permission. Credit card information
and sensitive personal data are not used for any other purpose
by our financial services providers or Larry's Giant Subs and will not
be kept longer than necessary for providing the services,
unless you ask us to retain your credit card information
for future purchases. You may
receive periodic mailings from us with information on new
products and services or upcoming events. If you do not wish
to receive such mailings, please let us know by sending email
to us at optoutplease@larryssubs.com.Additionally,
if you do not want Larry's Giant Subs to contact you for marketing purposes
by email, postal mail, fax and/or phone, you may opt out
by sending email to us at optoutplease@larryssubs.com.
Please provide us with your name and the information you
wish to unsubscribe. Place the word UNSUBSCRIBE in the subject.Larry's Giant Subs
will take appropriate steps to protect the information
you share with us. Personal
data collected online may also be combined with information
you provide Larry's Giant Subs through other sources such as product
registration, call centers or public events such as trade
shows or seminars. Personal
data given to Larry's Giant Subs may be transferred across state and
country borders for the purposes of data consolidation,
storage and simplified customer information management. Non-personal
data is aggregated for reporting about Larry's Giant Subs Web Site usability,
performance and effectiveness. It is used to improve the
customer experience, usability and site content.
5.
Who we share your information with
Larry's Giant Subs
will not sell, rent or lease your personal information
to others. Larry's Giant Subs will not share your personal information
with third parties except in responding to your requests
for products or services. Your permission will be requested
when you submit your information. Larry's Giant Subs shares customer
information across Larry's Giant Subs-affiliated business entities and
companies working on our behalf, but only as described
above in "How we use
your information." Larry's Giant Subs
contracts with third-party service providers and suppliers
to deliver complete products, services and customer solutions
described in "How we use your information." Suppliers and
service providers are required to keep confidential the information
received on behalf of Larry's Giant Subs and may not use it for any purpose
other than to carry out the services they are performing
for Larry's Giant Subs. These service providers may change or we may contract
with additional service providers to better accommodate our
customers. Larry's Giant Subs will not share personal information with
any other third parties without your permission, unless required
by law enforcement action, subpoena, or local law. Larry's Giant Subs
or its related entities could merge with or be acquired
by another business entity or some or all of their respective
assets could be acquired. If such a combination or acquisition
occurs, Larry's Giant Subs will make every reasonable effort to notify
you in the event we share with the merging or acquiring
entity some or all of your personal information to continue
serving you.
6.
Your choices
Larry's Giant Subs
gives you the choice of receiving a variety of information
that complements our products and services. You can subscribe
to receive certain product- and service-specific information
and Larry's Giant Subs-wide marketing communications. Larry's Giant Subs-wide communications
may include new product information, special offers, or
an invitation to participate in market research. We give
you a choice regarding delivery of Larry's Giant Subs-wide communications
by postal mail, email and telephone. You can make or change
your choices at the data collection point. Please refer
to Section 7 for further instructions. We will make every
effort to honor your preferences. This option does not
apply to communications for the purpose of administering
order completion, contracts, support, product safety warnings
or updates.
7.
Your privacy preferences and opting out
Non-subscription
services
Larry's Giant Subs
will not use your personal information for a different purpose
than the one stated when you provided your data. Examples
of unrelated uses include sending communications about special
offers, product information, and marketing messages. You may tell us not to:
- Disclose information about you outside our corporate group
of companies, except we may disclose information as required
or permitted by law.
- Disclose credit data about you within our corporate group
of companies; we do not disclose credit data outside our
corporate group of companies.
- Solicit
you by mail, telephone, or email for products and services
that are not directly related to your account and that are
outside our regular communications with you (such as your
monthly statement, customer service emails, or when you
call our customer service center).
Subscription
services To opt-out of receiving communications you have expressly
requested (such as email newsletters, software
updates, etc.), email us at optoutplease@larryssubs.com.
PRIVACY
AND SECURITY TIPS
- Protect your information: Never give your Social Security
number or personal credit information over the phone unless
you initiate the call. Keep your personal identification
number (PIN) and password in a safe place. Try to memorize
your PIN and password and do not write them down with your
account information.
- Destroy or securely store your account records: Tear or
shred receipts, bank statements, and unused credit card
offers. Keep billing statements and other account-related
documents in a safe place.
- Regularly review your credit report: Order a copy of your
credit report at least once per year and report any mistakes
to the credit bureau agency and the creditor reporting the
information. Keeping your credit report error free is important.
Sometimes, there is a small fee for ordering your credit
reports, but if you've been denied credit within the last
60 days, the credit report is free.
The three national credit bureau agencies are:
Equifax
- www.equifax.org,
1-800-685-1111
Experian - www.experian.org,
1-888-397-3742
TransUnion - www.transunion.org,
1-800-916-8800
- Check your billing statements: Review your statements thoroughly.
Call all your creditors immediately if you notice incorrect
transactions.
- If you lose your credit card: Call all of your creditors
immediately if you lose your credit card or suspect that
someone has stolen your account information.
- If
you think you have been a victim of identify theft, contact
your local government agency for additional information
regarding your rights.
8. Your information and third-party companies
Certain Larry's Giant Subs services are linked with those from unrelated
third-party companies, some which offer you the option to
share with both Larry's Giant Subs and the third party personal data you
provide. Examples include the ability to request communications
from Larry's Giant Subs marketing or solution partners, or to enable order
completion through a reseller. We will not share your personal
information with those third-party companies unless you make
that choice.
9. Access to and accuracy of your information
Larry's Giant Subs strives to keep your personal information accurate. We
have implemented technology, management processes and policies
to maintain customer data accuracy. We will provide you with
access to your information, including making reasonable effort
to provide you with online access and the opportunity to change
your information. To protect your privacy and security, we
will also take reasonable steps to verify your identity, such
as a password and user ID, before granting access to your
data. Certain areas of Larry's Giant Subs Web Sites may limit access to
specific individuals through the use of passwords and other
personal identifiers.The most
effective way to view and change your personal information
is to return to the Web page where you originally submitted
your data and follow the instructions on that Web page.
10.
Keeping your information secure
Larry's Giant Subs
is committed to protecting the information you provide
us. To prevent unauthorized access or disclosure, to maintain
data accuracy, and to ensure the appropriate use of the
information, Larry's Giant Subs has in place appropriate physical and
managerial procedures to safeguard the information we collect. We
use Secure Sockets Layer (SSL) encryption when collecting
or transferring sensitive data such as credit card information.
SSL encryption is designed to make the information unreadable
by anyone but us. This security measure is working when
you see either the symbol of an unbroken key or closed
lock (depending on your browser) on the bottom of your
browser window.Credit
card numbers are used only for processing payment and are
not used for other purposes.
11.
Changes to this Statement
If there
are updates to the terms of Larry's Giant Subs Online Privacy Statement,
we will post those changes and update the revision date
in this document, so you will always know what information
we collect online, how we use it, and what choices you
have. For material changes to this Statement, Larry's Giant Subs will
provide notification to affected customers.
12.
Contacting us
We value
your opinions. If you have comments or questions about
our privacy policy, please send them to privacy@larryssubs.com.Rev.
February 2008 1A
URL (Uniform Resource Locator) is the global address of
documents and other resources on the World Wide Web. For
example, http://www.larryssubs.com/ is the URL for Larry's Giant Subs home
page. 2An
IP address is an identifier for a computer or device on a
Transmission Control Protocol/Internet Protocol (TCP/IP) network,
such as the World Wide Web. Networks use the TCP/IP protocol
to route information based on the IP address of the destination.
In other words, an IP address is a number that is automatically
assigned to your computer whenever you are surfing the Web,
allowing Web servers to locate and identify your computer.
Computers require IP addresses in order for users to communicate
on the Internet, browse and shop. |